1. Information We Collect
When you visit our website or submit a service request form, we may collect the following information
✅ Name
✅ Phone number
✅ Email address
✅ Service request details and messages you submit
✅ IP address and browser/device information
✅ Website activity and usage data (via tracking tools such as cookies)
2. How We Use Your Information
We may use your information to:
✅ Respond to your service request
✅ Contact you by phone, email, or SMS regarding your request
✅ Provide customer support
✅ Send appointment reminders and service updates
✅ Improve our website and services
✅ Send marketing messages if you explicitly opt-in
3. SMS/Text Message Communications
We collect phone numbers when users submit forms or request service. By providing your number, you consent to receive text messages related to your request. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out. For assistance, reply HELP.
You may also contact us directly to request removal from messaging.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to improve website performance, analyze visitor behavior, and improve marketing effectiveness.
You can disable cookies through your browser settings.
5. Sharing of Information
We do not sell your personal information.
We may share your information with trusted third-party service providers who assist us in operating our business, such as CRM platforms, SMS providers, email platforms, and analytics tools, only as necessary to provide our services.
We do not share your personal information with third parties for marketing purposes.
6. Data Security
We take reasonable administrative and technical measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
You may request access, correction, or deletion of your personal information by contacting us using the information below.
8. Contact Information
If you have questions about this Privacy Policy, contact us at:
AI LeadFlow
Email: [email protected]
Phone: (908) 752-3394
Website: https://aileadflow.io